- Diligently determine defects, troubleshoot malfunctions, and take necessary corrective action, meticulously following specific departmental procedures and maintaining detailed records.
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- Ensure strict adherence to all insurance, local, county, state, and federal government codes, laws, and requirements related to maintenance activities. Promote and maintain a safe work environment by following established safety protocols and guidelines.
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- Conduct regular inspections and assessments to identify defects and malfunctions in the hotel's facilities, equipment, and systems.
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- Skillfully troubleshoot issues and take appropriate corrective actions, adhering to specific departmental procedures.
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- Respond promptly to all service calls to address maintenance issues and guest requests.
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- Utilize expertise to perform expert repairs and restoration on all areas of the hotel, including rooms, public spaces, and mechanical rooms. Maintain a high standard of workmanship to uphold the hotel's image and reputation.
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- Execute routine preventative maintenance tasks on electrical, plumbing, and mechanical equipment to ensure reliability and extend the life of assets. Regularly inspect and maintain building systems to prevent potential issues.
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- Take on specific maintenance repairs related to new construction projects as assigned through service requests. Collaborate with other teams to integrate new systems and facilities seamlessly.
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- Conduct routine and preventative maintenance for carpentry and painting tasks to keep the hotel's aesthetics at an optimal level.
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- Respond to guest complaints with exceptional courtesy and promptness.
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- Accurately document all work performed, parts needed, and parts used on service requests.
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- Maintain a clean and organized work area, including proper storage of tools and equipment after use, to ensure a safe and efficient work environment.
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